The safeguarding of your data is of paramount importance to Hydro Group plc. We will never sell on, trade or monetise your details for any purpose, and we only retain the minimum information required for Hydro Group plc to interact with you.
This policy outlines what type of data we hold, why we collect your information, how it is processed and the conditions under which we may disclose it to other relevant organisations.
For the purposes of this notice, ‘We’ refers to Hydro Group plc and its component businesses and ‘You’ refers to the end user of any Hydro Group website, customer, business partner, supplier or prospect of the business.
What type of data will Hydro Group plc hold?
Some or all of the following:
What is my data used for?
We process personal information for certain legitimate business purposes, which includes some or all of the following:
Please note any communications we share with you regarding orders for goods and services will remain unaffected by your marketing preferences.
You don’t need to do anything to continue receiving periodic sales information and news from Hydro Group plc. You have the opportunity to opt-out of any marketing communications we send you each time we contact you.
If you’d like to opt-out permanently, you can do so via the ‘Unsubscribe’ link on our communications.
Your decision will not affect any communications we send you regarding any goods or services you have ordered from us.
Relevant outside organisations
When you provide us with personal details relating to a product or service ordered from us (e.g. the sharing of a business card at an industry event, or through a data capture form on our website), we will collect this personal information for future marketing and/or order-related correspondence.
We may, on occasion, work with suppliers to help determine market trends and business opportunities, allowing us to provide the best experience for you.
Typical personal data we gather in this process includes name, profession, business address and contact details such as phone numbers and email addresses.
Mailchimp and SurveyMonkey
We will use your preferred contact details to inform you about products and services we offer and to maintain the accuracy of our records. From time to time, we may also contact customers via SurveyMonkey to canvass their opinions on our customer service. We never have, and never will, rent or trade email lists with other organisations and businesses.
Hydro Group uses Google Analytics to collect information on visitors accessing the Group’s websites. This information is collected for internal purposes to assess and improve website content, such as how many visitors visit the website and how they interact with it.
How is my data protected?
Your data is retained securely on our servers, with only the minimum amount of data stored as relevant for business purposes.
Data is regularly reviewed and maintained in proportion to the tasks it is utilised for. We make every effort to ensure that the data we share with relevant outside organisations is secure at the point of transfer and data processing.
In addition to future contact details obtained with consent, Hydro Group Plc claims legitimate interest to keep in touch, using their business addresses, with named individual business and corporate contacts with whom the organisation already had a relationship prior to the introduction of the General Data Protection Regulation on 25 May 2018.
Articles 47 and 48 of the GDPR say that direct marketing activity is a legitimate interest in the context of a relevant and appropriate relationship between Hydro Group Plc and the individual, with a reasonable expectation that electronic means of communication would be used for these purposes.
Access to your personal information and your rights under GDPR legislation
You are entitled to view, amend or delete the personal information we hold regarding you. Email your request to us at firstname.lastname@example.org.
Company informationHydro Group plc
Hydro-Cable Systems Limited – Company number SC096265
All ofHydro House, Claymore Avenue, Aberdeen Energy Park,
Direct all written correspondence to our global headquarters:Hydro House, Claymore Avenue, Aberdeen Energy Park,
Changes to this privacy notice
This notice was last reviewed on 05/12/2018.